Skip to main content
Home > FAQ > Questions about Cardmember Perks

Questions about Cardmember Perks

      • What kind of Theme Park perks can I enjoy with my Disney® Visa® Card?

        Cardmembers can enjoy perks including savings on select merchandise and dining purchases1, access to Disney and Star Wars Character Experiences at exclusive Cardmember locations, and more.2 For more details about your Theme Park perks, please go to the Walt Disney World Resort page or Disneyland Resort page in the Cardmember Perks section.1

      • What kind of Cardmember perks can I enjoy on Disney Cruise Line?

        For details about perks during a Disney cruise, visit the Disney Cruise Line page in the Cardmember Perks section. For perks related to planning your next Disney cruise vacation, visit the Disney Vacations page.3

      • Do I need a Star Wars card design to gain access to the Cardmember Star Wars Character Experience?

        No. Regardless of what card design you carry, your Disney® Visa® Credit Card grants you access to the Cardmember-exclusive Star Wars Character Experience at our private Cardmember location.2 The same applies if you carry a Star Wars Visa Credit Card. With a Star Wars card design, you also have access to the Disney Character Experience.

      • If I have a MagicBand or RF-enabled card while staying at Walt Disney World® Resort Hotel, will I need to bring my Disney® Visa® Card in order to access Cardmember perks?

        Yes, even though you might have your Disney® Visa® Card linked to a MagicBand or RF-enabled card, you will still need to present your Disney Visa Card at the Cardmember Character Experience and use it for purchases to receive your Cardmember perks throughout your stay. Using a MagicBand or RF-enabled card alone will not identify you as a Disney Visa Cardmember.

      • How do I take advantage of the 10% savings on select purchases at shopDisney.com and Disney store retail locations?

        At Disney store locations, just mention your Cardmember savings perk and use your Disney® Visa® Card to receive the discount.4

        At shopDisney.com:

        1. Sign in and shop online at shopDisney.com.
        2. Click on ‘My Bag’ and add promo code DRVCMEMBER. Your 10% Cardmember savings will be immediately applied to your order.
        3. Be sure to use your Disney Visa Card to pay for your purchase to receive your savings.
      • How will I know when there is a Disney store Cardmember event?

        Check the Disney Shopping page in the Cardmember Perks section and the Limited-Time Offers page for news about upcoming Cardmember events at Disney store.5

      • The Cardmember event at my nearest Disney store is full. Can I attend the event at another location?

        Yes. You can RSVP to attend Cardmember events at any Disney store location that is not already full.

      • How do I RSVP for a Cardmember event at Disney store?

        When a Disney store Cardmember event is available, you can find the event page listed on the Disney Shopping or under the Limited-Time Offers page. Use the link on the event’s page to RSVP.

      • Which Broadway shows can I enjoy with my entertainment perks?

        With your entertainment perks, you can enjoy an exclusive VIP Package at THE LION KING, ALADDIN or FROZEN on Broadway when you use your Disney® Visa® Card to purchase premium tickets.6

      • How can I take advantage of the Cardmember VIP package for Disney on Broadway shows?

        You must purchase premium tickets with your Disney® Visa® Card to THE LION KING, ALADDIN or FROZEN on Broadway and use the first 4 digits of your card as the offer code. Present your Disney Visa Card at the theatre box office to pick up your Cardmember VIP Package prior to the performance.6

      • Is there an exclusive Disney Visa Cardmember VIP package on touring shows as there is for some Disney on Broadway shows?

        No. Entertainment perks are only available for Broadway performances of THE LION KING at the Minskoff Theatre, ALADDIN on Broadway at the New Amsterdam Theatre or FROZEN at the St. James Theatre.6

      • Where can I get the current Disney Rewards newsletter for Cardmembers?

        The newsletter is available as a PDF. Find it here.

    • What kind of Theme Park perks can I enjoy with my Disney® Visa® Card?

      Cardmembers can enjoy perks including savings on select merchandise and dining purchases1, access to Disney and Star Wars Character Experiences at exclusive Cardmember locations, and more.2 For more details about your Theme Park perks, please go to the Walt Disney World Resort page or Disneyland Resort page in the Cardmember Perks section.1

    • What kind of Cardmember perks can I enjoy on Disney Cruise Line?

      For details about perks during a Disney cruise, visit the Disney Cruise Line page in the Cardmember Perks section. For perks related to planning your next Disney cruise vacation, visit the Disney Vacations page.3

    • Do I need a Star Wars card design to gain access to the Cardmember Star Wars Character Experience?

      No. Regardless of what card design you carry, your Disney® Visa® Credit Card grants you access to the Cardmember-exclusive Star Wars Character Experience at our private Cardmember location.2 The same applies if you carry a Star Wars Visa Credit Card. With a Star Wars card design, you also have access to the Disney Character Experience.

    • If I have a MagicBand or RF-enabled card while staying at Walt Disney World® Resort Hotel, will I need to bring my Disney® Visa® Card in order to access Cardmember perks?

      Yes, even though you might have your Disney® Visa® Card linked to a MagicBand or RF-enabled card, you will still need to present your Disney Visa Card at the Cardmember Character Experience and use it for purchases to receive your Cardmember perks throughout your stay. Using a MagicBand or RF-enabled card alone will not identify you as a Disney Visa Cardmember.

    • How do I take advantage of the 10% savings on select purchases at shopDisney.com and Disney store retail locations?

      At Disney store locations, just mention your Cardmember savings perk and use your Disney® Visa® Card to receive the discount.4

      At shopDisney.com:

      1. Sign in and shop online at shopDisney.com.
      2. Click on ‘My Bag’ and add promo code DRVCMEMBER. Your 10% Cardmember savings will be immediately applied to your order.
      3. Be sure to use your Disney Visa Card to pay for your purchase to receive your savings.
    • How will I know when there is a Disney store Cardmember event?

      Check the Disney Shopping page in the Cardmember Perks section and the Limited-Time Offers page for news about upcoming Cardmember events at Disney store.5

    • The Cardmember event at my nearest Disney store is full. Can I attend the event at another location?

      Yes. You can RSVP to attend Cardmember events at any Disney store location that is not already full.

    • How do I RSVP for a Cardmember event at Disney store?

      When a Disney store Cardmember event is available, you can find the event page listed on the Disney Shopping or under the Limited-Time Offers page. Use the link on the event’s page to RSVP.

    • Which Broadway shows can I enjoy with my entertainment perks?

      With your entertainment perks, you can enjoy an exclusive VIP Package at THE LION KING, ALADDIN or FROZEN on Broadway when you use your Disney® Visa® Card to purchase premium tickets.6

    • How can I take advantage of the Cardmember VIP package for Disney on Broadway shows?

      You must purchase premium tickets with your Disney® Visa® Card to THE LION KING, ALADDIN or FROZEN on Broadway and use the first 4 digits of your card as the offer code. Present your Disney Visa Card at the theatre box office to pick up your Cardmember VIP Package prior to the performance.6

    • Is there an exclusive Disney Visa Cardmember VIP package on touring shows as there is for some Disney on Broadway shows?

      No. Entertainment perks are only available for Broadway performances of THE LION KING at the Minskoff Theatre, ALADDIN on Broadway at the New Amsterdam Theatre or FROZEN at the St. James Theatre.6

    • Where can I get the current Disney Rewards newsletter for Cardmembers?

      The newsletter is available as a PDF. Find it here.

  1. Disney Theme Park & Resort Perks
    Offers and offer elements including, but not limited to, participating locations and eligible items, are subject to availability and additional restrictions and exclusions, and may change or be canceled without notice. Must use your valid Disney Visa Card and/or Disney Rewards Redemption Card as form(s) of payment at the time of purchase for full amount of purchase to receive special offers. Merchandise discount may not be available for certain items and at certain locations including Disneyland® Resort and Walt Disney World® Resort Operating Participant locations and any other locations or kiosks that are not owned or operated by the owners of the Disneyland® Resort or Walt Disney World® Resort. To receive a merchandise discount, you must mention the specific offer. For entry into the Disney Character Experience or Star Wars Character Experience Photo Opportunities, must present your valid Disney Visa Card. Not valid in combination with other offers, discounts, promotions or with any previous purchase. Minimum purchase and/or separate admission may be required. Offers are for personal use only and may not be transferred or resold.

    ↩

  2. Character Experience
    The Character Experience Photo Opportunities are offered daily during set hours–the Disney Character Experience is at Disney California Adventure® Park and the Star Wars Character Experience is at Disneyland® Park. Separate Theme Park admission required for each Character Experience Opportunity. Must present a valid Disney Visa Card for entry for up to 6 people per cardmember account (each cardmember account may be used for entry only one time per day). Operating times, days of the week, locations and appearance of Characters may vary and are subject to restrictions and change or cancellation without notice. Offer includes complimentary downloads of your Disney PhotoPass® photos taken at the Disney Visa Character Experience location that are associated to your Disney account. To access complimentary downloads of your Disney PhotoPass® photos taken at the Disney Visa Character Experience location, go to the Disneyland app or Disneyland.com/PhotoPass and log-in using your existing account or create an account. Any medium scanned by the photographer at the time of capture must be linked to your Disney account or you may claim Disney PhotoPass® cards provided to you by the photographer by entering the Disney PhotoPass® ID number found on the back of your Disney PhotoPass® card. One photo session per valid cardmember account per day. Offer not valid for photos taken at other Disney PhotoPass® locations or attractions photos. Photos will expire pursuant to the expiration policy at Disneyland.disney.go.com/PhotoPass-expiration-policy. Not responsible for missing, lost or damaged photos. Not valid in combination with other offers, discounts or promotions. Offer is for personal use only and may not be transferred or resold. Please visit DisneyRewards.com/ParkPerks for additional information.

    ↩

  3. Savings Onboard Disney Cruise Line
    10% off select merchandise purchases of $50 or more. Offer and offer elements are subject to availability and additional restrictions, and may change or be canceled without notice. Discount is not valid on previous purchases or on purchases of Port Adventures (Excursions), photos and photo packages, trunk shows, fine jewelry and timepieces, Disney Gift Cards, tobacco, alcohol, Add-a-Dollar (Disney Wildlife Conservation Fund), postage stamps, original or consignment art, select limited editions, select specialty items, purchase-with-purchase offers, newspapers/periodicals, Blu-rays, DVDs, Blu-rayTM disks, CDs, sundries, kitchen production/prepared foods, digital/video/disposable cameras, film, consumer electronics, National branded fragrances, treatments and cosmetics, select collectibles, handmade items, Bibbidi Bobbidi Boutique and Pirate League packages, themed experiences (e.g., Royal Court, Royal Tea), shipping or taxes, or on phone, email, online or mail order purchases, or at merchandise locations located at Disney Castaway Cay. Not valid at Tiffany & Co.® Jewelry store. In order to receive special Disney Cruise Line perks, valid Disney Visa Card must be designated for all onboard purchases at time of purchase for sailings through 12/31/20. Cannot be combined with any other offers or discounts including Cast Member, Castaway Club, and Disney Vacation Club® offers or discounts, and is for personal use only. Ships’ Registry: The Bahamas. Chase is not responsible or liable for fulfillment of this offer.

    ↩

  4. Merchandise Savings at Disney Store
    10% off Restrictions: Offer valid only at Disney store and Disney Baby Store retail locations in the U.S. or orders placed online at shopDisney.com. Not valid on purchases at The Disney Studio Store Hollywood & Ghirardelli Soda Fountain Shop, Disney Parks and Resort locations, including World of Disney® locations and My Disney Experience app, or any online platforms other than shopDisney.com. Offer excludes taxes, Shipping & Handling charges, Disney Theme Park Passes, D23 Memberships, D23 Merchandise, gift cards or certificates, The Walt Disney Company Collectible Shareholder Certificate, 3-D printed merchandise, Subscription products, personalization, gift wrap and gift boxes, Aden & Anais, Alex and Ani, Art & Collectibles, Barbie Signature, Barefoot Dreams, Beats by Dre, Bésame, Blu-ray™, Books, CDs, Chiara Ferragni, Circle with Disney, Citizen Watch, COACH, ColourPop, CRISLU, Disney Designer Jewelry Collection, Disney Wisdom, Disney Vacation Club®, Dooney & Bourke, DVDs, Electronic Toys, Enesco Busts and Figurines, Ethan Allen, Fantasy Flight Games, Freshly Picked, Garmin, Hanna Andersson, Jim Shore, kate spade, Kiehls, Le Creuset, LEGO, Lenox®, Levi’s, LÍLLÉbaby, Limited Edition and Limited Release merchandise, Lionel, MagicBand, Marvel Legends Series, Master of Arts, Mickey: The True Original Exhibition, Milk Snob, New Balance, Nixon, Olszewski, Opening Ceremony, Otterbox Electronics, PANDORA, Pandora: The World of Avatar Mountain Banshee, Petunia Pickle Bottom, Pippa & Julie, Precious Moments, rag & bone, Rebecca Hook, RockLove, Roxy Girl, S.T. Dupont, Sentiments, Shinola, Sideshow Collectibles, Special Edition items, Star Wars: The Black Series, Starbucks, Steiff, Terez, Thomas Kinkade, TOMS, Tommy Bahama, Vera Bradley, Video Games, Vinylmation, Waddle, and items not in stock. Additional exclusions may apply. Offer cannot be combined with any other offer or discount except available shipping offers. No adjustments to prior purchases. Merchandise subject to availability. Prices subject to change without notice. Returns and exchanges will be subject to discount taken at time of purchase. Valid packing slip or receipt required for returns and exchanges. Must use your valid Disney Visa Card and/or Disney Rewards Redemption Card as form(s) of payment at the time of purchase for full amount of purchase. Promotion Code may not be redeemed for cash, sold, or altered. Internet distribution strictly prohibited. Use of offer or Promotion Code DRVCMEMBER constitutes acceptance of these offer terms. Offer may be canceled or modified at any time without notice. Visit shopDisney.com/DRVCPerkDetails for the most current list of exclusions and any updates to these offer terms. Void where prohibited. Chase is not responsible or liable for fulfillment of this offer.

    ↩

  5. Cardmember Events at Disney Store
    Invitation valid at participating U.S. retail stores on event day only. Event passes limited based on store capacity. Passes are subject to availability and will be allocated on a first-come, first-served basis via the event website. Cardmembers are limited to one pass per cardmember. Users who successfully claim any passes will need to print the email with a valid booking number and take them along to the Disney store location on the day of the event at the time given. No cash alternative. Passes are non-transferable and for the use of the cardmember and their minor guests for whom passes have been provided only. All minors must be accompanied by an adult. Emailing of passes, distribution of personal login details, passwords, passes, photocopying and multiple printing of passes is strictly prohibited. Users found to be in violation of this rule may be barred from using the Reservation Site. Passes may not under any circumstances be resold for financial or any other material gain. Event subject to change or cancellation without notice. While supplies last. Void where prohibited. Chase is not responsible or liable for fulfillment of this offer.

    ↩

  6. Broadway Theatrical VIP Package
    With each premium ticket purchased through the offer code (first four digits of card), cardmembers will receive a VIP package. Blackout dates and other restrictions may apply. VIP ticket holders may pick up their VIP packages by showing their Disney Visa Card at the St. James Theatre box office prior to the performance. Vouchers for complimentary drink and keepsake photograph have no cash value. Vouchers may not be used on other merchandise or tickets, concessions or other items. Offer only valid for performances purchased with offer code. All vouchers will be honored and fulfilled upon availability of product. Offer not valid on prior purchased tickets and may not be combined with any other offer. Offer may be revoked without notice. ALL SALES FINAL. No refunds. Standard Ticketmaster service fees apply to online or phone orders. All prices include a $2.50 facility fee. Dates, times, prices, and cast subject to change without notice. Limit 19 tickets per person per 7-day period. Must use your valid Disney Visa Card as form of payment at the time of purchase for full amount of purchase. Disney Rewards Dollars cannot be redeemed toward ticket purchases for Disney Live Events, including Disney on Broadway (in New York City and on tour), Disney on Ice, and Disney Live! Productions.

    ↩