Parks & Travel

How to Use the My Disney Experience App to Enjoy Your Walt Disney World® Resort Vacation

Do you ever wish you had your own fairy godmother to help you prepare for big events, like an upcoming vacation? While Disney can’t actually give you one like Cinderella, the My Disney Experience app is the next best thing for your Walt Disney World® Resort visit. Just download the app, and faster than you can say “Bibbidi Bobbidi Boo,” you’ll have help with everything from finding where you parked your car to paying for food and souvenirs. And keep in mind, if you’re a Disney® Visa® Credit Cardmember, you can redeem Disney Rewards Dollars toward meals, the purchase of Lightning Lane entry and other benefits accessible in the app.1 Here’s a look at the many great features it offers.

Table of Contents:

Get a Head Start on Your Vacation Before You Go
Share Vacation Details with Your Group
Add Your Disney® Visa® Credit Card as a Form of Payment
Easily Find Your Car
View Wait Times and Find Entertainment Schedules
Request to Join a Virtual Queue
Use Merchandise Mobile Checkout
Conveniently Check in for Dining Reservations
Add Your Party to a Walk-up List at Table Service Restaurants
Order Meals and Snacks on the Go
Purchase Memory Maker
Book Enchanting Extras
Send a Compliment to a Cast Member

Get a start on your vacation before you go

The My Disney Experience app starts lending a helping hand before your vacation even begins. You can use it to view and manage your vacation plans, add experiences to your itinerary, and use planning tools that will help you prepare for your big trip. Want to streamline your arrival? Link your Disney Resort hotel reservation to your Disney account, and you’ll be able to check in on the app before you arrive and head directly to your room when it’s ready. Don’t want to miss out on the best food? Save a seat at your favorite restaurant by making dining reservations starting 60 days in advance. Looking to prepare for your theme park visits? Link your tickets to your account, then use the app to set up your park entry method with a MagicBand+ or Disney MagicMobile service. (Theme park reservations may be required based on admission type. Learn more.)

Share vacation details with your group

If you’re visiting Walt Disney World® Resort with your family or a group of friends, the My Disney Experience app is a great way to keep everyone on the same page. Just use the app’s Family & Friends list to connect to your travel party so you can share more info about your vacation plans and activities. You can also add others to your dining and hotel reservations and share PhotoPass photos, videos and other digital content. Vacations are better together, and the My Disney Experience app brings your group even closer!

Friends looking at phone

Add your Disney® Visa® Credit Card as a form of payment

When you create a Disney account, you’ll be able to add a payment method that you can also use with the My Disney Experience app. Then, whenever you use the app to order food, buy tickets or make PhotoPass purchases, charges will automatically be made to your stored card. For Disney fans, there’s no better option to use as your account’s payment method than the Disney Visa Card. That way, you’ll save 10% on select merchandise purchases at select locations.23 Plus, every time you make a payment with your card via the app, you’ll also be earning Disney Rewards Dollars that you can redeem later.1

Easily find your car

If you’re driving to the parks, it can be easy to forget where you parked when your mind is focused on all the fun you’ve had. That’s why the My Disney Experience app comes with a handy car locator. After you park, open the app and select the car locator card on the home screen. Then enter your parking information or use Location Services on your device to fill in the details for you. When you’re done at the parks and it’s time to head back to your hotel, just reopen car locator in the app to pull up your parking details. If you have enabled notifications, you may also receive a push notification reminding you where you parked!

Car locator on My Disney Experience App

View wait times and find entertainment schedules

There’s more to do at Walt Disney World® Resort than you can possibly get to in just one visit, but that doesn’t mean you can’t try! Of course, everyone wants to maximize their time experiencing the incredible attractions and minimize their time waiting in line, which is where the My Disney Experience app comes in handy. You can use the app’s interactive map to check wait times across the parks, and if reducing wait times is your priority, you can switch to list view, which will show you the attractions with the lowest wait times first. That means less standing in line and more Disney enchantment for you and your family! Or you can save time waiting in line with Lightning Lane entry. You can redeem Disney Rewards Dollars toward your purchase of Lightning Lane entrances.1

Mom and daughter on ride

Request to join a virtual queue

Occasionally, select theme park attractions, like TRON Lightcycle / Run and Guardians of the Galaxy: Cosmic Rewind, will use a virtual queue instead of a standby queue. That means you can join the line virtually and then go enjoy other fun attractions while you wait. So how do you join the virtual queue? Yup, that’s right: the My Disney Experience app! Simply log in to the app, check virtual queue availability and enroll your group. Then grab a bite to eat or experience other attractions until the app notifies you when it is your time to return to the attraction.

Use merchandise mobile checkout

The My Disney Experience app makes shopping at Walt Disney World® Resort a breeze, thanks to its Merchandise Mobile Checkout feature. Head to World of Disney in Disney Springs®, Star Traders in Magic Kingdom® Park or one of several other participating locations, and when you find that perfect souvenir, just go to the feature menu and select “Merchandise Checkout.” Scan the barcodes on your merchandise, select “Check Out” to pay on your phone and you’re done! You can show your confirmation QR code to a Cast Member. No waiting in line at the register. Best of all, you can use a Disney Rewards Redemption Card or your Disney Visa Card to pay—and eligible savings will be automatically applied!1

Woman purchasing Disney merchandise

Conveniently check in for dining reservations

Just like with Disney Resort hotels, the My Disney Experience app lets you check in for reservations at select table-service restaurants. If you’ve made a dining reservation and have the app, you’ll get a push notification when your check-in window arrives. Check in with the app, confirm your party details and arrival time, and as soon as your table is ready, you can proceed to the specified location, bypassing the host stand. When you’re making dining plans for your Disney vacation, keep in mind that Cardmembers save 10% on most meals, most days at select restaurants throughout Walt Disney World® Resort.28 Check out our Disney Rewards Dining Perks Guide to find out where you can save as you savor!

Dine order on My Disney Experience App

Add your party to a walk-up list at table service restaurants

Sometimes it’s not possible to plan out your meals ahead of time, and sometimes you just want to be spontaneous. No dining reservation? No problem! You can use the My Disney Experience app to put your group on the walk-up list at select Walt Disney World® Resort table service restaurants. Open the app, check availability at participating restaurants and after you decide where you want to eat, add your party to the walk-up list. You can even note any special dietary requests you might have. When your table is ready, you’ll get a notification in the app. In the meantime, you’re out having fun instead of waiting in line at the restaurant!

Order meals and snacks on the go

The My Disney Experience app is also great when you’re eating on the go. Looking for a quick snack between attractions or something to munch on while you watch a parade? Piece of cake! Choose a restaurant from the available mobile order locations in the app, select what you want to order and set your arrival time. Pay with your Disney Visa Card to earn Disney Rewards Dollars or use a Disney Rewards Redemption Card toward the cost of your meal.1 Then, when you’re near the restaurant at your designated arrival time, tap “I’m Here, Prepare My Order” button to let the kitchen know it’s time to prepare your order. The app will notify you when it’s ready and you can pick up your food at the Mobile Order Pick Up counter.

Family

Get unlimited downloads of your vacation photos

Stay in the moment and get your entire group in the vacation photos with Disney PhotoPass Service. With professionally trained photographers at more than 175 locations across Walt Disney World® Resort, Disney PhotoPass captures memories on select attractions, at Character Greetings, in iconic locations at all four parks and beyond. Purchase Memory Maker to get unlimited downloads of the photos in your My Disney Experience app gallery. Take home the best souvenir—your vacation memories.

Disney PhotoPass® on My Disney Experience App

Book Enchanting Extras

You can make your Walt Disney World® Resort visit even more magical by using the My Disney Experience app to book Enchanting Extras. These unforgettable experiences take a Disney vacation from extraordinary to, well, extra-extraordinary! No matter what type of Disney fan you are, you’re sure to find an experience that seems like it was created just for you. Budding bakers can decorate a Character Dome Cake in Amorette’s Patisserie Cake Decorating Experience. Nature lovers can learn how Disney staff cares for the elephants of Disney’s Animal Kingdom® Theme Park on the Caring for Giants tour (bonus: Cardmembers save 15% on this tour by paying with the Disney Visa Card).211 And cocktail connoisseurs will love sampling rare and unique agave spirits on the La Cava Experience tequila tasting. All in all, there are more than 60 Enchanting Extras to choose from!

Send a compliment to a Cast Member

Even with all the incredible attractions and amazing food, it’s the people who really make a Walt Disney World® Resort vacation unforgettable. If there’s a Cast Member who particularly touched your heart, you can use the My Disney Experience app to send them a compliment or just say thank you. Look for “Cast Compliment” in the app’s menu, enter some info about the Cast Member and your interaction with them, and leave your message. It’s a wonderful way to spread the joyful Disney spirit!


As you can see, there are all sorts of ways that the My Disney Experience app makes a Walt Disney World® Resort vacation easier and more enjoyable, so if you haven’t downloaded it yet, make sure you do before your next Walt Disney World® Resort vacation. And if you’re a Cardmember, remember that you can redeem your Disney Rewards Dollars toward Enchanting Extras, Memory Maker, food and merchandise purchases in the app.1


1Disney Rewards Dollars

Disney Rewards Dollars are subject to the Disney Rewards Dollars Terms and Conditions for Disney Visa Credit Cards available at DisneyRewards.com/Terms.

2Disney Theme Park & Resort Perks

Offers and offer elements including, but not limited to, participating locations and eligible items, are subject to availability, capacity limitations, closures and additional restrictions and exclusions, may change or be canceled without notice, and are not guaranteed. Must use your valid Disney Visa Card and/or Disney Rewards Redemption Card as form(s) of payment at the time of purchase for full amount of purchase to receive special offers. Merchandise discount may not be available for certain items and at certain locations including Disneyland® Resort and Walt Disney World® Resort Operating Participant locations and any other locations or kiosks that are not owned or operated by the owners of the Disneyland® Resort or Walt Disney World® Resort. To receive a merchandise discount, you must mention the specific offer. For entry into the Disney, Heroic Encounter or Star Wars Cardmember Photo Opportunities, you must present your valid Disney Visa Card. Not valid in combination with other offers, discounts, promotions or with any previous purchase. Minimum purchase and/or separate Theme Park admission and Theme Park reservation may be required. Offers are for personal use only and may not be transferred or resold. Chase is not responsible or liable for fulfillment of these Disney Theme Park and Resort perks.

3Merchandise Savings at Disney Theme Parks & Resorts

Offer and offer elements including, but not limited to, participating locations and eligible items, are subject to availability, capacity limitations, closures, and additional restrictions and exclusions, may change or be canceled without notice, and are not guaranteed. Must use your valid Disney Visa Card and/or Disney Rewards Redemption Card as form(s) of payment at the time of purchase for full amount of purchase and mention this offer. Discount is not valid on previous purchases or on purchases of the following: ticket media, Disney Gift Cards, Theme Park admission, arcades, tobacco, alcohol, outdoor vending (e.g., in-Park balloon vendors, glow vendors), Add-a-Dollar (Disney Conservation Fund), postage stamps, rentals (e.g., strollers, ECVs), personalization, Lightning Lane Single Pass, Lightning Lane Multi Pass, Disney PhotoPass® purchases (e.g., purchases through any application, website or onsite sales location), Memory Maker and Memory Maker One Day, Capture Your Moment and other photo sessions requiring reservations, select print packages, original or consignment art, select limited editions, select collectibles, select specialized toys, select specialty items (including, without limitation, one-of-a-kind art, Disney-branded original art, celebrity memorabilia, framed Disney Dollars, Artist Sketch Program, framed Disney Gift Cards, framed ticket media, Walt Disney Classics Collection, handmade products (physically touched by an artist/vendor) and artist-signed Vinylmation), purchase-with-purchase offers, select reusable shopping bags, newspapers/periodicals, books, sundries, pantry/prepared foods, digital/video/disposable cameras, consumer electronics (including, without limitation, DVDs, CDs, and software media), national branded fragrances, treatments and cosmetics, Lladró®, Swarovski® Crystal, Tiffany & Co.® Jewelry, Bvlgari®, handmade items, special orders, live auction artwork, select product launches, select premium branded items, Bibbidi Bobbidi Boutique, Savi's Workshop – Handbuilt Lightsabers, and Droid Depot packages, phone, internet, email or mail order purchases, shipping or taxes. Discount is not available at games, Cast Connection, Disney's Character Premiere, Disney's Character Warehouse or Walt Disney World® Resort Operating Participant locations and any other locations or kiosks that are not owned or operated by the owners of the Walt Disney World® Resort, except for Arribas Brothers locations (Crystal Arts by Arribas Brothers, Crystal Arts stores and kiosks), Balocoloc Venetian Masks at La Gemma Elegante, Basin®, Basin White®, Chapel Hats, Columbia Sportswear Company, Crown & Crest, Good Fortune Gifts and House of Good Fortune, Joffrey's coffee/tea kiosks and Tea Traders Café by Joffrey's, Just Fun Socks, Levi's®, Luxury of Time, Sanuk, Shop for Ireland at Raglan Road™, Sperry, Stance, Sugarboo & Co., and Volcom. Not valid in combination with other offers, discounts or promotions. Separate Theme Park admission and Theme Park reservation may be required. Discount is for personal use only and may not be transferred or used to purchase merchandise with the intent to resell the merchandise.

4Dining Savings at Walt Disney World® Resort

Offer and offer elements including, but not limited to, participating locations and eligible food and beverages, are subject to availability, capacity limitations, closures, and additional restrictions and exclusions, may change or be canceled without notice, and are not guaranteed. Offer excludes alcoholic beverages, select new food and beverage offerings, merchandise, tobacco, room service, holiday buffets, tax and gratuity. Must use your valid Disney Visa Card and/or Disney Rewards Redemption Card at time of purchase for full amount of purchase. Discount valid at the following restaurant locations: Disney's Animal Kingdom Lodge & Villas: Boma – Flavors of Africa, Jiko – The Cooking Place (see restrictions), and Sanaa; Disney's Beach Club Resort: Beaches and Cream and Cape May Cafe; Disney's BoardWalk Inn & Villas: Flying Fish (see restrictions); Disney's Caribbean Beach Resort: Sebastian's Bistro; Disney's Contemporary Resort: Steakhouse 71; Disney's Coronado Springs Resort: Three Bridges Bar & Grill and Toledo – Tapas, Steak & Seafood; Disney's Grand Floridian Resort & Spa: Citricos (see restrictions), Grand Floridian Cafe, and Narcoossee's (see restrictions); Disney's Old Key West Resort: Olivia's Cafe; Disney's Polynesian Village Resort: Kona Cafe; Disney's Port Orleans Resort: Boatwrights Dining Hall; Disney's Saratoga Springs Resort & Spa: The Turf Club Bar and Grill; Disney's Wilderness Lodge: Whispering Canyon Cafe; Disney's Yacht Club Resort: Ale & Compass Restaurant and Yachtsman Steakhouse; Disney's Animal Kingdom® Theme Park: Tiffins; Disney's Hollywood Studios®: Roundup Rodeo BBQ, Sci-Fi Dine-In Theater Restaurant, and The Hollywood Brown Derby (see restrictions); EPCOT®: Biergarten Restaurant (see restrictions), Coral Reef Restaurant, Le Cellier Steakhouse, Rose & Crown Dining Room, and Spice Road Table; Magic Kingdom® Park: Crystal Palace, Diamond Horseshoe, Jungle Navigation Co. Ltd. Skipper Canteen, Liberty Tree Tavern, The Plaza Restaurant, and Tony's Town Square Restaurant. For locations where it is noted to see restrictions, the discount does not apply to the following dates: 11/27/2025, 12/25/2025, 12/28/2025, 12/29/2025, 12/30/2025, 12/31/2025, 1/1/2026, 1/2/2026, 2/13/2026, 2/14/2026, 2/15/2026, 4/3/2026, 4/4/2026 and 4/5/2026. Subject to restaurant availability, operating hours and closures. Reservations may be required. Not valid in combination with other offers, discounts or promotions. Separate Theme Park admission and Theme Park reservation may be required. Discount is for personal use only and may not be transferred or resold.

5Guided Tour Savings at Walt Disney World® Resort

Offers and offer elements including, but not limited to, participating guided tours and recreation experiences, are subject to availability, capacity limitations, closures, and additional restrictions and exclusions, may change or be canceled without notice, and are not guaranteed. Must use your valid Disney Visa Card and/or Disney Rewards Redemption Card as form(s) of payment at time of purchase for full amount of purchase. Most guided tours require separate Theme Park admission and Theme Park reservation. Cardmember must participate in the guided tour or recreation experiences. Guided tours and recreation experiences can be booked for up to 10 total Guests (inclusive of the cardmember). Some guided tours and recreation experiences have age and other restrictions. Wild Africa Trek; block out dates 11/27/2025, 12/25/2025, 12/28/2025, 12/29/2025, 12/30/2025, 12/31/2025, 1/1/2026, 1/2/2026, 2/13/2026, 2/14/2026, 2/15/2026, 4/3/2026, 4/4/2026 and 4/5/2026. Not valid in combination with other offers, discounts, promotions or with any previous purchase. Guided tour and recreation experience reservations are for personal use only and may not be transferred or resold.

 

Following is a list of guided tours that are included:

Magic Kingdom®

Disney's Keys to the Kingdom Tour

EPCOT®

EPCOT® Seas Adventures – DiveQuest

Behind the Seeds

Disney's Animal Kingdom® Park

Caring for Giants

Up Close with Rhinos

Wild Africa Trek (block out dates apply)

Savor the Savanna: Evening Safari Experience

Multiple Theme Parks, Backstage Areas and Resort Hotels

Starlight Safari at Disney's Animal Kingdom Lodge

Wilderness Back Trail Adventure

 

Following is a list of recreation experiences that are included at Walt Disney World® Resort:

Carriage Rides at Disney's Port Orleans Resort and Disney's Fort Wilderness Resort & Campground

Horseback Trail Rides at Disney's Fort Wilderness Resort & Campground

 

Discounts are not available on the following tours at Walt Disney World® Resort: Premium VIP tours, programs exclusive to groups, group team building programs.

6$300 Disney Gift Card eGift with the Disney Inspire Visa Card

This product is not available to either (i) current cardmembers of this credit card, or (ii) previous cardmembers of this credit card who received a new cardmember bonus for this credit card within the last 24 months. Upon approval of your Disney Inspire Visa Card application, you will be sent your Disney Gift Card eGift via email within hours to any valid email address. The Disney Gift Card eGift can be used at select participating locations at Walt Disney World® Resort, Disneyland® Resort, Disney Cruise Line, Disney Store locations in the U.S., DisneyStore.com, and Adventures by Disney®. Disney Gift Card eGifts are redeemable for goods and services at participating Disney locations. Disney Gift Card eGifts are not refundable or redeemable for cash unless required by law. Disney Gift Card eGifts are not for resale. Disney Gift Card eGifts are issued by, and represents a legal obligation solely of, Disney Gift Card Services, Inc. Lost, damaged or stolen Disney Gift Card eGifts may be replaced only if original email and complete card number are provided. For Disney Gift Card eGift balance inquiries, call 1-877-650-4327 or visit DisneyGiftCard.com. For complete terms and conditions (including arbitration agreement), visit DisneyGiftCard.com. The value of this offer or program may result in miscellaneous income received from Chase and we may be required to send you, and file with the IRS, a Form 1099-MISC (Miscellaneous Information) or Form 1042-S (Foreign Person's U.S. Source Income Subject to Withholding) for the year in which you participate and are awarded the benefits of the offer/program. You are responsible for any tax liability related to participating in the offer/program. Please consult your own tax advisor if you have any questions about how this could affect your taxes. Chase is not responsible for the provision of, or failure to provide, the stated benefits and services. All trademarks are property of their respective owners. If your account is not open for at least 6 months, Chase and Disney reserve the right to cancel the Disney Gift Card eGift.

7$300 Statement Credit with the Disney Inspire Visa Card

This product is not available to either (i) current cardmembers of this credit card, or (ii) previous cardmembers of this credit card who received a new cardmember bonus for this credit card within the last 24 months. Offers may vary and may not be available through all application methods when applying for the Disney Visa Credit Cards. In some instances, an application may require additional time to process. To qualify and receive your $300 statement credit, you must make Purchases totaling $1,000 or more during the first 3 months from account opening. ("Purchases" do not include balance transfers, cash advances, travelers checks, foreign currency, money orders, wire transfers or similar cash-like transactions, lottery tickets, casino gaming chips, race track wagers or similar betting transactions, any checks that access your account, interest, unauthorized or fraudulent charges, and fees of any kind, including an annual fee, if applicable.) To be eligible for this bonus offer, account must be open and not in default at the time of fulfillment. After qualifying, please allow up to 8 weeks for your credit to appear in your statement.

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