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Questions about your Disney®
Visa® Card?

From using Cardmember perks to redeeming Disney Rewards Dollars, find answers to Frequently Asked Questions (FAQ) about your Disney® Visa® Card and your Disney® Premier Visa® Card. For additional assistance, please call Chase Card Services at the number printed on the back of your card.

General questions about Disney Rewards
What is Disney Rewards? Is there any benefit to logging in to the DisneyRewards.com website? How do I log in to the DisneyRewards.com website?
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Applying for the Disney® Visa® Card
Am I eligible for the Disney® Visa® Card from Chase? How do I apply for the Disney® Visa® Card from Chase? Can I apply for the card on my phone?
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Using your Disney® Visa® Cardmember perks
What kind of Disney Park perks can I enjoy with my Disney® Visa® Card? What kind of Disney® Visa® Cardmember perks can I enjoy on Disney Cruise Line? Do I need a Star Wars card design to gain access to the Cardmember Star Wars...
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Earning Disney Rewards Dollars
What are Disney Rewards Dollars? What is the value of each Disney Rewards Dollar? How are Disney Rewards Dollars different from other credit card points?
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Redeeming Disney Rewards Dollars
How do I redeem the Disney Rewards Dollars I've earned toward Disney products and... Where can I see how many Disney Rewards Dollars I have? How do I reload additional Disney Rewards Dollars to a Disney Rewards Redemption...
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Switching to the Disney® Premier Visa® Card
What happens to my Disney Rewards Dollars when I upgrade to a Disney® Premier... When my Disney Rewards Dollars transfer to my new account, will they retain their... Will my credit card account number change when upgrading to the Disney®...
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