Questions about your Disney® Visa® Card?

As an ongoing card perk, you get a promotional APR of 0% for 6 months on select Disney vacation packages, Disney cruises, Adventures by Disney® packages and Aulani, A Disney Resort & Spa, Ko Olina, Hawai‘i vacation packages from the date of purchase with your Disney Visa Card through the Walt Disney Travel Company, your travel agent or online at Disney sites. After your promotional APR expires, your standard purchase APR will apply. For new accounts, the standard purchase APR is 18.24% variable. For existing accounts, please see your Cardmember Agreement.

For details about your Theme Park perks, please go to the Disney Vacations page in the Year-Round Perks section.

With your entertainment perks, you can enjoy an exclusive VIP Package at THE LION KING, ALADDIN or FROZEN on Broadway when you use your Disney Visa Card to purchase premium tickets.

No. Entertainment perks are only available for Broadway performances of THE LION KING at the Minskoff Theatre, ALADDIN on Broadway at the New Amsterdam Theatre or FROZEN as the St. James Theatre.

You must purchase premium tickets with your Disney Visa Card to THE LION KING, ALADDIN or FROZEN on Broadway and use the first 4 digits of your card as the offer code. Present your Disney Visa Card at the theatre box office to pick up your Cardmember VIP Package prior to the performance.

At Disney store locations, just mention your Cardmember savings perk and use your Disney Visa Card to receive the discount.

At shopDisney.com:

1. Sign in and shop online at shopDisney.com.
2. Click on ‘My Bag’ and add promo code DRVCMEMBER. Your 10% Cardmember savings will be immediately applied to your order.
3. Be sure to use your Disney Visa Card to pay for your purchase to receive your savings.

Check the Disney Shopping page in the Year-Round Perks section and the Limited-Time Offers page for news about upcoming Cardmember events at Disney store.

Yes. You can RSVP to attend Cardmember events at any Disney store location that is not already full.

When a Disney store Cardmember event is scheduled, you can find the event page listed under Limited-Time Offers. Use the link on the event page to RSVP.

For details about Disney Cruise Line Cardmember perks, visit the Disney Cruise Line page within the Disney Vacations page in the Year-Round Perks section.

You can change your card design anytime, at no cost, as often as you’d like. When you’re ready to change your card design, visit Chase.com or call 1-800-300-8575. See all available card designs now.

Yes. Each authorized user can carry a unique card design at no extra charge. To switch to a new card design or add an authorized user, visit Chase.com or call 1-800-300-8575.

The newsletter is available as a PDF. Download it now

Yes, even though you might have your Disney Visa Card linked to a MagicBand or RF-enabled card, you will still need to present your Disney Visa Card at the Cardmember Character Experience and use it for purchases to receive your Cardmember perks throughout your stay. Using a MagicBand or RF-enabled card alone will not identify you as a Disney Visa Cardmember.

No. Regardless of what card design you carry, your Disney Visa Credit Card grants you access to the Cardmember-exclusive Star Wars Character Experience at our private Cardmember location. The same applies if you carry a Star Wars Visa Credit Card. With a Star Wars card design, you also have access to the Disney Character Experience.

Disney Movie Rewards is the premiere loyalty program for all your favorite Disney, Marvel Studios, Pixar, and Star Wars movies. You can earn points to redeem for great rewards like Blu-rays, movie tickets, and one-of-a-kind experiences. It’s free and easy to join. Get more details here: https://www.disneymovierewards.com.

“Disney Rewards” refers to the Disney® Visa® Credit Card and the Disney® Premier Visa® Credit Card program. Both of these credit cards are issued by Chase. Disney Visa Credit Cardmembers have access to year-round perks, and can earn Disney Rewards Dollars to redeem toward most Disney products and experiences.

Yes! If you are a Disney Visa Cardmember, you can check your balance and manage your Disney Rewards Dollars on the DisneyRewards.com website if you log in and link your Disney and Chase.com accounts.

You must separately log in at Chase.com to see your credit card account information, such as your outstanding balance or payment history.

Just enter your Disney account username or email address and password to log in. If you’ve registered with a site like disneyworld.com, disneyland.com, shopDisney.com or StarWars.com, you can use the same username and password to link your Disney account to your Disney Visa Card account at Chase.com to manage your Disney Rewards Dollars.

If you don’t have a Disney account, then you can set up a new one by clicking on the “Create an Account” button on the login screen.

Please note that you must have an existing Chase.com username and password, and that you must link this account to your Disney account to see your Rewards Dollars balance on DisneyRewards.com.

No, you don’t have to log in if you don’t want to manage your Disney Rewards Dollars from the DisneyRewards.com website. You also do not have to log in if you just want to access the Disney Rewards Insider blog and newsletter, information such as Cardmember perks or some Rewards Dollars details. You can still manage your Disney Rewards Dollars at Chase.com.

Every time you use your Disney® Visa® Credit Card, you earn Disney Rewards Dollars to redeem toward your favorite Disney experiences such as Disney Theme Park tickets, resort stays, shopping, dining, movies and more. Disney® Visa® Cardmembers earn 1% on all card purchases. That’s 1 Disney Rewards Dollar for every $100 you spend. Disney® Premier Visa® Cardmembers earn 2% on card purchases at gas stations, grocery stores, restaurants and most Disney locations. That’s 2 Disney Rewards Dollars for every $100 you spend. Earn 1% on all your other card purchases. The more you use your Disney® Visa® Credit Card, the faster your Disney Rewards Dollars add up.

Each Disney Rewards Dollar equals $1 when redeeming toward Disney products and offerings at most Disney locations (or airline travel, for Premier Cardmembers only).

Disney Rewards Dollars can be redeemed toward your favorite Disney experiences such as Disney Theme Park tickets, Resort stays, shopping, dining, movies and more. Each Disney Rewards Dollar equals $1 when redeeming toward Disney products and offerings at most Disney locations (or airline travel, for Premier Cardmembers only). There are no block-out dates when redeeming Rewards Dollars, and there’s no limit to how many Disney Rewards Dollars you can earn.

You will earn 1% in Disney Rewards Dollars on everyday Disney Visa Card purchases. If you have a Disney Premier Visa Card, you will earn 2% in Disney Rewards Dollars on purchases you make with your card at most Disney locations, and in any of the following categories: gas stations, grocery stores and restaurants.

You do not earn Disney Rewards Dollars on balance transfers, cash advances or checks that access your account.

These include participating locations at Walt Disney World® Resort, the Disneyland® Resort, Disney store locations in the U.S., shopDisney.com, Disney Cruise Line, Disney Vacation Club® and Adventures by Disney®. Participating locations include Disney-branded locations solely owned and operated by Disney and/or its affiliates. Also included are Disney vacation packages booked through the Walt Disney Travel Company (either by you or your travel agent). See a list of Disney locations where you can earn 2%.

Merchants who accept Visa credit cards are assigned a merchant code which is determined by the merchant or its processor in accordance with Visa procedures based on the kinds of products and services they sell. Chase groups similar merchant codes into categories for purposes of making rewards offers to you. Chase makes every effort to include all relevant merchant codes in its listed categories. However, even though a merchant or some of the items that it sells may appear to fit within a rewards category, the merchant may not have a merchant code that falls within that category. Therefore, purchases with that merchant will not qualify for 2% in Disney Rewards Dollars on category purchases. Purchases submitted by you or the merchant through third-party payment accounts (e.g., PayPal), mobile or wireless card readers, or mobile digital wallets, or similar technology (collectively, “Technology”) will not qualify in a rewards category if the Technology is not set up to process the purchase in the rewards category.

Merchants in the restaurant category are merchants whose primary business is sit-down or eat-in dining, including fast food restaurants as well as fine dining establishments. Please note that some merchants that sell food and drink located within larger merchants such as sports stadiums, hotels and casinos, theme parks, grocery and department stores will not be included in this category unless the merchant has set up such purchases to be classified in a restaurant category.

Merchants in the grocery stores category include supermarkets as well as smaller grocery stores. Please note that some merchants that sell grocery items are not included in this category; for example, larger stores that sell a wide variety of goods, such as warehouse clubs and some smaller merchants such as drug stores and merchants that specialize in only a few grocery items. In addition, please note that purchases made at gas stations from merchants who also operate grocery stores are not included in this category.

Merchants in the gas station category sell automotive gasoline that can be paid for either at the pump or inside the station, and may or may not sell other goods or services at their location. Please note that some merchants that do not specialize in selling automotive gasoline are not included in this category; for example, truck stops, boat marinas, oil and propane distributors and home heating companies.

When redeeming toward Disney products and offerings using a Disney Rewards Redemption Card, 1 Disney Rewards Dollar has a $1 value. Similarly, if you have a Disney Premier Visa Card, 1 Disney Rewards Dollar equals $1 when redeeming for a credit on your monthly statement toward airline tickets purchased with your card.

Your earned Disney Rewards Dollars are posted to your Disney Rewards account when your credit card statement cycles each month. Important Note: If your account is delinquent, please contact Chase Cardmember Services at 1‑800‑300‑8575 to confirm the status of your Disney Rewards account.

Your Disney Rewards Dollars in your Disney Rewards account will expire 5 years from the date they are posted to your account. Check your monthly credit card statement for notifications of expiring Disney Rewards Dollars.

When you upgrade from a Disney Visa Card to a Disney Premier Visa Card, the Disney Rewards Dollars in your account will automatically transfer to your new Disney Premier Visa Card account. In addition, any valid Disney Rewards Redemption Cards you have will also transfer to the new account.

Yes. Disney Rewards Dollars will maintain their original expiration date (60 months from the date earned) when transferring to your Disney Premier Visa Card account.

When you upgrade from a Disney Rewards Visa Card account to a Disney Premier Visa Card account, your account number will remain the same. If your Disney Visa Card account was set up for automatic bill pay, you will want to note the new expiration date and security code of your Disney Premier Visa Card and make those revisions accordingly.

Yes. The expiration date and security code will change when you upgrade to the Disney Premier Visa Card.

If you upgrade by phone by calling Chase Card Services at 1-800-300-8575, you will start enjoying your Disney Premier Visa Cardmember benefits within 3-5 days, even while using your Disney Visa Card plastic. If you upgrade online, it may take up to 10 days for your upgrade request to be approved and for your purchases in qualifying categories to earn Disney Rewards Dollars at the higher rate. You can check with Chase Card Services for additional information.

Yes. Your “Day 1” status will carry over to your new Disney Premier Visa Card.

Yes, “DVC Member” can appear on your new Disney Premier Visa Card.

For information on the Disney Premier Visa Card annual fee, please call Chase Card Services at 1-800-300-8575.