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Questions about your Disney®
Visa® Card?

From using Cardmember perks to redeeming Disney Rewards Dollars, find answers to Frequently Asked Questions (FAQ) about your Disney® Visa® Card and your Disney® Premier Visa® Card. For additional assistance, please call Chase Card Services at the number printed on the back of your card.

General questions about Disney Rewards

What is Disney Rewards? Is there any benefit to logging in to the DisneyRewards.com website? How do I log in to the DisneyRewards.com website?
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Applying for the Disney® Visa® Card

Am I eligible for the Disney® Visa® Card from Chase? How do I apply for the Disney® Visa® Card from Chase? Can I apply for the card on my phone?
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Using your Disney® Visa® Cardmember perks

What kind of Disney Park perks can I enjoy with my Disney® Visa® Card? How do I take advantage of the 10% savings on select merchandise purchases on merchandise mobile checkout at the Disneyland® Resort and Walt Disney World® Resort? How do I take advantage of the 10% savings on select dining locations on mobile order at the Disneyland® Resort and Walt Disney World® Resorts?
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Earning Disney Rewards Dollars

What are Disney Rewards Dollars? What is the value of each Disney Rewards Dollar? How are Disney Rewards Dollars different from other credit card points?
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Redeeming Disney Rewards Dollars

How do I redeem the Disney Rewards Dollars I've earned toward Disney products and offerings? I ordered a Disney Rewards Redemption Card, when will I receive it? Where can I use my Disney Rewards Redemption Card?
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Switching to the Disney® Premier Visa® Card

What happens to my Disney Rewards Dollars when I upgrade to a Disney® Premier Visa® Card? Will my credit card account number change when upgrading to the Disney® Premier Visa® Card? Will my credit card account expiration date change?
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